Refund policy

At Lilly’s of The Valley, we are committed to providing the highest quality luxury candles and wax melts. Because our products are handcrafted personal care items, we are unable to accept returns or exchanges.

This policy ensures that every item reaching your home is pristine, uncontaminated, and meets our rigorous safety standards. Once a product has left our studio, its integrity is our priority; therefore, all sales are final. We appreciate your understanding in helping us maintain the magic and quality of our small-batch collections.